Shipping and payment v2

Delivery terms for Ukraine and international orders, payment methods, prepayment rules and key details before placing an order.

OK
Do not pay before the manager confirms your orderAfter confirmation you will receive a link to the UATRAVA payment page with the payment methods and current payment details available for your order.
Official contacts →
INT
InternationalRegular Mail · full prepayment · usually 14–21 days
PAY
Full paymentPayment link / QR, Key-card, IBAN EUR or UAH, or cryptocurrency +3%
NP
UkraineNova Poshta: branch, parcel locker or courier delivery
COD
Cash on deliveryPay for the parcel when you receive it

International delivery

International orders are sent by Regular Mail with tracking only after full prepayment of both the goods and shipping.

Western UnionBank card / payment linkIBAN — EUR or UAHWise / Smart transferGenomPayPalCryptocurrency: Tether, Bitcoin, Ethereum (+3%)Regular MailTracking

International payment

Available payment methods depend on the destination country and are confirmed by the manager after checking the order.

  • Bank card / payment link
  • IBAN — EUR or UAH
  • Western Union
  • Wise / Smart transfer
  • Genom
  • PayPal
  • Cryptocurrency: Tether, Bitcoin, Ethereum (+3%)
Cryptocurrency: the rate is fixed for 1 hour. After that, the amount may be recalculated at the current rate.
Shipping costThe website shows a shipping calculation; the manager confirms the final shipping amount together with the order before payment.
Delivery timeUsually 14–21 days depending on the destination and postal service.
Shipping details requiredFull name, country, postal code, city and region/district. If anything is missing, the manager will contact you for clarification.
Customs: customs processing times, additional duties and destination-country requirements are outside our control. Every order is packed carefully before dispatch.

Delivery in Ukraine

Orders are shipped only by Nova Poshta.

Nova Poshta

Choose the most convenient delivery option.

01Branch
02Parcel locker
03Courier delivery
Shipping is not included in the product price. Nova Poshta shipping, commissions and other carrier fees are paid separately according to the carrier tariff.

Payment methods

Full payment and cash on delivery are two separate payment options.

Full payment

After the manager confirms the order, you pay the full order amount.

QR
Payment link / QROn a phone, the link opens a compatible banking app and automatically fills in the recipient, IBAN, amount and payment purpose. The QR can be scanned from another device.
KEY
Key-cardKey-card details will be available on the payment page after the order is confirmed.
IB
IBAN — EUR or UAHIBAN details for a standard bank transfer in EUR or UAH.
3%
CryptocurrencyA 3% fee is added to the order amount.
Current payment details will be shown on the payment page after order confirmation. You can use the banking link, QR, Key-card or a regular IBAN transfer.
Cryptocurrency: the rate is fixed for 1 hour. After that, the amount may be recalculated at the current rate.

Cash on delivery

Pay for the parcel when you receive it.

200
New customersUAH 200 is paid before dispatch; the remaining product value is paid on receipt.
VAR
Selected productsSome products may require a different prepayment amount. The manager will confirm the exact amount before dispatch.
100%
Mushroom spores and other specific productsMushroom spores and other specific products may be shipped only after full payment. The manager will tell you before payment.
The remaining product value is paid on receipt. Nova Poshta shipping, commissions and other fees are paid separately.
Orders over UAH 25,000: cash-on-delivery shipments carry an additional 1% of the product value for the COD service.

Important conditions

Returns

Due to the nature of some products, returns are not accepted. Please confirm availability and choose carefully before ordering. We guarantee product quality on our side.

International restrictions

We do not ship orders to Russia or Belarus. Other destinations are subject to the local rules and customs requirements of the receiving country.

Questions about payment or delivery?Contact the manager and we will help choose the best option for your order.
Contact the manager